{"product_id":"coping-with-difficult-people-the-proven-effective-battle-plan-that-has-helped-millions-deal-with-the-troublemakers-in-their-lives-at-home-and-at-work","title":"Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work","description":"We've encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed. \u003cbr\u003eDr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to: \u003cbr\u003eIdentify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam. \u003cbr\u003eMaster the step-by-step procedures that will neutralize any negative or hostile encounter. \u003cbr\u003eUnderstand your own style of thinking and how it affects your ability to deal effectively with each type. \u003cbr\u003eMaybe you can't turn \"Gloomy Gus\" into \"Pollyanna.\"..but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible---and end \"relation frustrations\" for good!","brand":"Dell","offers":[{"title":"Default Title","offer_id":51937388298471,"sku":"9780440202011","price":8.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0449\/4075\/5096\/files\/imageloader_fa7f06db-b66c-4321-824a-ddd48640989d.jpg?v=1775007223","url":"https:\/\/arvidabookco.com\/products\/coping-with-difficult-people-the-proven-effective-battle-plan-that-has-helped-millions-deal-with-the-troublemakers-in-their-lives-at-home-and-at-work","provider":"Arvida Book Co.","version":"1.0","type":"link"}