{"product_id":"de-escalate-how-to-calm-an-angry-person-in-90-seconds-or-less","title":"De-Escalate: How to Calm an Angry Person in 90 Seconds or Less","description":"Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less--and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.","brand":"Atria Books","offers":[{"title":"Default Title","offer_id":51937285570791,"sku":"9781582706559","price":18.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/arvidabookco.com\/products\/de-escalate-how-to-calm-an-angry-person-in-90-seconds-or-less","provider":"Arvida Book Co.","version":"1.0","type":"link"}