{"product_id":"hbrs-10-must-reads-on-trust","title":"Hbr's 10 Must Reads on Trust","description":"\u003cp\u003e\u003cb\u003eBusiness success begins with trust.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eTrust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent--and more costly.\u003c\/p\u003e\u003cp\u003eIf you read nothing else on trust, read these 10 articles. We've combed through hundreds of \u003ci\u003eHarvard Business Review\u003c\/i\u003e articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company.\u003c\/p\u003e\u003cp\u003eThis book will inspire you to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eDevelop trust through competence, legitimacy, and impact\u003c\/li\u003e\n\u003cli\u003eUnderstand the neuroscience of trust\u003c\/li\u003e\n\u003cli\u003eFollow through on your commitments to stakeholders\u003c\/li\u003e\n\u003cli\u003eNegotiate better with an untrustworthy counterpart\u003c\/li\u003e\n\u003cli\u003eSee your company through the eyes of your customers\u003c\/li\u003e\n\u003cli\u003eRebuild relationships after a breakdown of trust\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis collection of articles includes \"Begin with Trust,\" by Frances X. Frei and Anne Morriss; \"The Neuroscience of Trust,\" by Paul J. Zak; \"Dig, Bridge, Collectively Act,\" by Tina Opie and Beth A. Livingston; \"Rethinking Trust,\" by Roderick M. Kramer; \"How to Negotiate with a Liar,\" by Leslie K. John; \"The Enemies of Trust,\" by Robert M. Galford and Anne Seibold Drapeau; \"Don't Let Cynicism Undermine Your Workplace,\" by Jamil Zaki; \"The Trust Crisis,\" by Sandra J. Sucher and Shalene Gupta; \"Customer Data: Designing for Transparency and Trust,\" by Timothy Morey, Theodore \"Theo\" Forbath, and Allison Schoop; \"Operational Transparency,\" by Ryan W. Buell; and \"The Organizational Apology,\" by Maurice E. Schweitzer, Alison Wood Brooks, and Adam D. Galinsky.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eHBR's 10 Must Reads\u003c\/b\u003e paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. \u003ci\u003eHarvard Business Review\u003c\/i\u003e has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.\u003c\/p\u003e","brand":"Harvard Business Review Press","offers":[{"title":"Default Title","offer_id":51944240414951,"sku":"9781647825249","price":24.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0449\/4075\/5096\/files\/imageloader_2ec11ccf-0376-4be5-93e2-1ebf4729abd9.jpg?v=1775356706","url":"https:\/\/arvidabookco.com\/products\/hbrs-10-must-reads-on-trust","provider":"Arvida Book Co.","version":"1.0","type":"link"}