{"product_id":"managing-narcissists-blamers-dramatics-and-more-research-driven-scripts-for-managing-difficult-personalities-at-work","title":"Managing Narcissists, Blamers, Dramatics and More...: Research-Driven Scripts For Managing Difficult Personalities At Work","description":"\u003cp\u003e\u003cb\u003eFrom \u003ci\u003eNew York Times\u003c\/i\u003e bestseller Mark Murphy comes the definitive guide to managing difficult people! \u003c\/b\u003eDo you ever have to deal with giant egos, blamers, or people who find drama in every little thing? Do you have to work with anyone who always sees the negative in any situation? \u003c\/p\u003e\u003cp\u003eThis book gives you the \u003cb\u003eresearch-backed scripts to manage the most difficult personalities\u003c\/b\u003e on your team! You'll discover how to manage: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eDramatic Personalities: \u003c\/b\u003eTackle attention-seekers who thrive on chaos by redirecting their focus to facts and eliminating the emotional vortex they create.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eNegative Personalities: \u003c\/b\u003e Counteract constant pessimism with fact-based questioning techniques that debunk cognitive distortions and encourage positivity.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eBlamers: \u003c\/b\u003e Stop the endless finger-pointing by fostering accountability and redirecting their energy toward collaborative problem-solving.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eProblem Bringers: \u003c\/b\u003eTransform chronic complainers into proactive contributors by guiding them to present solutions alongside their issues.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eOverly Sensitive Personalities: \u003c\/b\u003e Navigate hypersensitivity by maintaining emotional neutrality and addressing their concerns with clear, unemotional language.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eAdvantage-Takers: \u003c\/b\u003eSet firm boundaries to prevent exploitation and ensure fairness while maintaining professionalism in every interaction.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eConfidently Incompetent: \u003c\/b\u003e Manage employees who overestimate their abilities by using factual feedback to reveal skill gaps and guide development.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eNarcissists: \u003c\/b\u003e Handle self-centered, grandiose employees with strategic flattery, boundary-setting, and unemotional communication to neutralize their disruptive impact.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eTalented Terrors: \u003c\/b\u003e Address skilled but toxic individuals who undermine teamwork by holding them accountable and aligning their behavior with organizational values.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cb\u003eThis book gives you the specific scripts to improve even the most difficult personalities!\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eMARK MURPHY is a New York Times bestselling author, Senior Contributor to Forbes, and Founder of Leadership IQ. Mark's research and techniques have appeared in The Wall Street Journal, The New York Times, Fortune, Forbes, Bloomberg BusinessWeek, Harvard Business Review, and U.S. News \u0026amp; World Report. He's been a featured guest on programs including CBS News Sunday Morning, ABC's 20\/20, Fox Business News, CNN International, and NPR.\u003c\/i\u003e\u003c\/p\u003e","brand":"Leadership IQ Press","offers":[{"title":"Default Title","offer_id":51944232321255,"sku":"9781732048461","price":16.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0449\/4075\/5096\/files\/imageloader_42a0cb29-a8c8-4a18-b8dc-bed1c4892c52.jpg?v=1775356506","url":"https:\/\/arvidabookco.com\/products\/managing-narcissists-blamers-dramatics-and-more-research-driven-scripts-for-managing-difficult-personalities-at-work","provider":"Arvida Book Co.","version":"1.0","type":"link"}