{"product_id":"talking-to-crazy-how-to-deal-with-the-irrational-and-impossible-people-in-your-life","title":"Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life","description":"\u003cp\u003e\u003cstrong\u003eNo matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen? You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eTop-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships.\u003c\/p\u003e\u003cp\u003eGoulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. \u003c\/p\u003e\u003cp\u003eIn \u003cem\u003eTalking to \"Crazy\"\u003c\/em\u003e, you will learn: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eWhy people act the way they do \u003c\/li\u003e\n\u003cli\u003eHow instinctive responses can exacerbate the situation, and what to do instead \u003c\/li\u003e\n\u003cli\u003eWhen to confront a problem and when to walk away \u003c\/li\u003e\n\u003cli\u003eHow to activate the Sanity Cycle, which quickly transforms you from threat to ally \u003c\/li\u003e\n\u003cli\u003eHow to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eYou can't reason with unreasonable people, but you can reach them. \u003cem\u003eTalking to \"Crazy\"\u003c\/em\u003e shows you just how easy it is to do it.\u003c\/p\u003e","brand":"Amacom","offers":[{"title":"Default Title","offer_id":51937348976871,"sku":"9780814439296","price":22.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/arvidabookco.com\/products\/talking-to-crazy-how-to-deal-with-the-irrational-and-impossible-people-in-your-life","provider":"Arvida Book Co.","version":"1.0","type":"link"}