{"product_id":"the-leading-the-unleadable-how-to-manage-mavericks-cynics-divas-and-other-difficult-people","title":"The Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People","description":"\u003cp\u003e\u003cstrong\u003eSOUNDVIEW BUSINESS BOOK OF THE YEAR\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eEvery manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eControl freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description.\u003c\/p\u003e\u003cp\u003eThis book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations.\u003c\/p\u003e\u003cp\u003eWritten by tech industry expert Alan Willett, \u003cem\u003eLeading the Unleadable\u003c\/em\u003e explains how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eMaster the necessary mindset\u003c\/li\u003e\n\u003cli\u003eExplain the problem calmly in a short feedback session\u003c\/li\u003e\n\u003cli\u003eGet a commitment to change, then follow up\u003c\/li\u003e\n\u003cli\u003eCoach others to replicate the process\u003c\/li\u003e\n\u003cli\u003eDevelop the situational awareness required to spot future trouble before it hits\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eAre you a great manager? Of course you believe you are. So don't just put up with your difficult employees. Anyone can do that.\u003c\/p\u003e\u003cp\u003eTurn them into the tremendous team players everyone wants them to be!\u003c\/p\u003e","brand":"Amacom","offers":[{"title":"Default Title","offer_id":51944163180775,"sku":"9780814437605","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0449\/4075\/5096\/files\/imageloader_3bc57806-4f8c-4f23-b093-624df2338810.jpg?v=1775354736","url":"https:\/\/arvidabookco.com\/products\/the-leading-the-unleadable-how-to-manage-mavericks-cynics-divas-and-other-difficult-people","provider":"Arvida Book Co.","version":"1.0","type":"link"}